Launched in May 2011, the DeWitt Circle is a private, online VIP area only accessible to DeWitt watch owners.
This very innovative and highly secure service platform can only be accessed with a special card delivered with each DeWitt watch. The DeWitt Circle card is non violable as it is based on a display system that delivers one-time passwords each time you press the card button. Such highly secure cards are usually found in the banking industry…but DeWitt wished to follow its pioneering and avant-gardist approach also in the service it can offer to its clients.
Through the DeWitt Circle, each watch owner will be able to access securely his own, private DeWitt Circle, where he will find all the information and documents related to his watch, at any time and in any place. User manuals, maintenance guides, gemstone certificates, etc. are now all accessible online. The client will also have the possibility to track the advancement of his after-sales service, step by step and in real-time.
The DeWitt Circle is not only a VIP service platform. It will also help fighting against counterfeiting of DeWitt masterpieces as each DeWitt Circle warranty card will always accompany the watch throughout its lifetime. The value of DeWitt timepieces on the second-hand market will also be guaranteed as DeWitt will offer a full service and a new 1 year warranty to all new DeWitt customers.
Last but not least, the DeWitt Circle will also offer its members with private invitations to DeWitt VIP events held throughout the year. And for any questions, a direct access to Mr de Witt, the CEO or even our master watchmakers is available in one single click.